Our Promise
We want you to love every book you buy from The Spice Tin. If something is not right, we will make it right.
Refund Policy
Damaged or Incorrect Books
If your book arrives damaged, misprinted or is not the book you ordered, email us within 7 days of delivery with a photo. We will send a replacement or a full refund, including delivery costs.
Change of Mind
You may return an unused book in its original condition within 14 days of delivery. Return delivery costs are for your account.
How to Request a Return
Email hello@thespicetin.co.za with your order number and the reason for the return. We will reply with the return address and instructions within one working day.
Refund Processing
Once we receive and check your return, we will refund you to your original payment method within 7 working days.
Items That Cannot Be Returned
Gift vouchers, digital downloads and books that have been written in, stained or damaged after delivery cannot be returned unless they were faulty.